FAQs
Please see below for answers to common questions or check out the FAQ’s for a specific tour.
General FAQs
What is the Fat Tire Tours Bike Tour Network?
Having been in the bicycle tourism industry for 21+ years, the team at Fat Tire Tours prides itself on cycling through cities. We’ve hand-chosen the best bicycle tour operators around the world to create a one-stop-shop for the avid cyclists among us. So whether you’re trekking through South America, diving off the coast of Asia, or city-hopping through Europe, you’ll be sure to find a trusted, local partner who can show you around their city by bike.
Not all of the tours you’ll find on this network are directly operated by Fat Tire Tours; some are with local partners. We want to bring you the best bicycle tours all around the world and there’s no better way to do that than with an insider’s knowledge. So join us for a bicycle tour in any of the available destinations and you’ll be sure to have an incredible experience.
What is your cancellation policy?
CANCELLATIONS AND REFUNDS
We are happy to offer free changes and 100% refunds up to 24 hours before tour departure for all public tours. Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply for activity or schedule changes. Activities including tickets or special entrances may require further notice to be eligible for a full refund. Please see below for specific policies.
PRIVATE TOURS
Due to the nature of guide scheduling, private tours may have an additional notice period required for full refunds. Please consult the cancellation policy for the specific private tour directly on the tour page.
CHANGES AND RESCHEDULING
We are happy to modify or change your reservation up to one hour before your activity start time without any rescheduling fees. Any changes are subject to availability, and difference in activity prices may apply.
Within one hour of the activity start time we likely will not be able to rebook or reschedule your booking, however, please contact our customer support staff directly and we will do our best to accommodate you.
If you aren’t sure if your tour falls under a special restriction, simply get in touch with our team in advance and we’ll be happy to confirm your options.
What is your weather policy?
All tours run rain or shine.
What type of tours do you offer?
Bicycle Tours! We are a network of the very best bicycle tours around the world. We offer city cycle tours, mountain bike tours, e-bike tours, and more. Be sure to check out out Destinations page to see all of the amazing cities where you can join us for a bike tour!
Are your bike tours good for kids?
In general, yes! We have a few tours that wrap up late or focus on information that may not be kid-friendly, but you know your kid best! Most of the tours use as many bike paths, parks, and quiet roads as possible, but we may not always have a bike available for our younger riders. It’s best to check the FAQ’s on the tour in question to be sure, but we would love to have your entire family join us!
Which locations are your tours in, and why don’t you have tours in _____?
You can find our world-class tours all over the world! Check out our Destinations page to see where we currently offer bicycle tours.
Want to see a bicycle tour in your favorite city? Let us know!
My group size is larger than the dropdown menu allows, how can I book?
We would love to accommodate your group! Please contact our Groups team to see what options we have.
