CANCELLATIONS AND REFUNDS
We are happy to offer free changes and 100% refunds up to 24 hours before tour departure. Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply for activity or schedule changes. Activities including tickets or special entrances may require further notice to be eligible for a full refund. Please see below for specific policies.
CHANGES AND RESCHEDULING
We are happy to modify or change your reservation up to one hour before your activity start time without any rescheduling fees. Any changes are subject to availability, and difference in activity prices may apply.
Within one hour of the activity start time we likely will not be able to rebook or reschedule your booking, however, please contact our customer support staff directly and we will do our best to accommodate you.
*SPECIAL RESTRICTIONS AND EXCEPTIONS
The Fat Tire Tours Bike Tour Network is a one-stop-shop for bicycle tours around the world. Some destinations are operated by Fat Tire Tours while others are local partners who we have deemed to be the best cycle tour in that city. Each operator manages their reservations a little differently, but all partners have agreed to a 24hr cancellation policy. Exceptions can be requested by contacting the partner directly; please use the ‘Contact Us’ form for the city in question.